Privacy Policy

Welcome to Clenzo™. Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and disclose your information when you visit our website or make a purchase from us.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you use our website, we may collect the following information:

Personal Information

  • Full Name
  • Email Address
  • Phone Number
  • Shipping Address
  • Billing Address
  • Payment Information (processed securely through payment providers)

Non-Personal Information

  • IP Address
  • Browser Type
  • Device Information
  • Website Usage Data
  • Cookies and Similar Technologies

How We Use Your Information

We use the information we collect to:

  • Process and fulfill orders
  • Provide customer support
  • Send order updates and tracking information
  • Improve our products and services
  • Personalize your shopping experience
  • Prevent fraud and unauthorized transactions
  • Comply with legal obligations
  • Send promotional offers and marketing communications (you may opt out at any time)

Payment Security

We do not store your credit card or payment details on our servers.

All payments are processed through secure third-party payment gateways that use industry-standard encryption and security measures.

Cookies

Our website may use cookies and similar technologies to:

  • Improve website functionality
  • Remember user preferences
  • Analyze website traffic
  • Enhance user experience

You can disable cookies through your browser settings; however, some website features may not function properly.

Sharing of Information

We do not sell, rent, or trade your personal information.

We may share information only with trusted third parties necessary for operating our business, including:

  • Shipping and logistics partners
  • Payment gateway providers
  • Marketing service providers
  • Legal or regulatory authorities when required by law

These parties are required to protect your information and use it only for authorized purposes.

Data Security

We take reasonable security measures to protect your personal information from unauthorized access, misuse, disclosure, or alteration.

While we strive to protect your data, no method of internet transmission or electronic storage is completely secure.

Your Rights

You may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications
  • Request information about how your data is used

To exercise these rights, please contact us using the details below.

Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, content, or policies of those websites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations.

Any updates will be posted on this page with the revised "Last Updated" date.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Clenzo™

📧 Email: supportclenzo@gmail.com

📞 Phone: +91 8689950527

🕒 Support Hours: Monday – Saturday, 10:00 AM – 10:00 PM (IST)